Sample Job Description for Benefits Coordinator

Find below a sample job description template for the position of Benefits Coordinator:

Job Title: Benefits Coordinator

Location of the job: San Ramon, CA 94583

Years of Experience: 1 to 3 Years

Job Type: Full Time Employee

Education Level: Bachelor’s degree

Job Summary:

Works collaboratively with the Benefits Department team to support the analysis, design, develop and implementation of new benefit programs, program changes, and program enhancements.

Duties and Responsibilities:

  • Processes Leave of Absence paperwork.
  • Assists employees with benefit enrollment process.
  • Adjusts and updates employee records in SAP system.
  • Routinely audits and reviews benefit eligibility reports for errors or inconsistencies.
  • Contacts benefit carriers as needed to resolve benefit eligibility.
  • Notifies appropriate payroll department of deduction adjustments.
  • Investigates benefit and payroll issues and works with internal and external departments to resolve.
  • Responds to Benefit Customer Service phone calls to resolve employee benefit questions regarding medical, prescription drug, dental, vision, life insurance, disability and PTO benefits.

Position Requirements:

  • Excellent organizational skills.
  • Excellent project management skills
  • Strong communication skills
  • Exemplary customer service
  • Vendor management skills.
  • Proficient in Microsoft Office applications.
  • Benefits experience required and use of PeopleSoft.