Sample Job Description for Community Manager

Given below is a sample job description template for the position of Community Manager. Remember to edit it to reflect the actual job requirements in your company.

Job Title: Community Manager

Location of the Job: South Bend, IN 46628

Years of Experience: 1 to 3 Years

Job Type: Full Time Employee

Education Level: Bachelor’s degree

Job Summary:

We are looking for an engaging Community Manager with personal finance and/or real estate experience to manage our growing online community.

Duties and Responsibilities:

  • Review and approve consumer submitted content
  • Conduct audience development and outreach
  • Additional duties include supporting: playlists, sweepstakes, loyalty programs and
  • Drive social media awareness and education within corporate culture
  • Engage and motivate Company’s most active online influencers and advocates to ensure that their input is acknowledged
  • Monitor and track the latest community platform trends and capabilities
  • Increase community education about our products and services
  • Become a key contributor to the posts and tweets of the social media team
  • Execute the client’s community outreach strategy to create, build and maintain new communities
  • Monitor and participate in online conversations and events to make sure the posted topics are relevant
  • Foster a sense of community that solves for increased support, interactions and brand and product engagement

Position Requirements:

  • Ability to work weekends.
  • Superior Customer Service skills.
  • Ability to interact effectively with prospects, residents, peers and management.
  • Computer literacy.
  • Sales and customer service skills.
  • General office and bookkeeping skills.
  • Experience with 200 or more units.

Salary: $11.00 – $13.00 Hourly DOE