Sample Job Description for Loss Mitigation Specialist

Find below a sample job description template for the position of Loss Mitigation Specialist:

Job Title: Loss Mitigation Specialist

Location of the Job: Hayward, CA 94545

Years of Experience: 2 to 3 Years

Job Type: Full Time Employee

Education Level: Bachelor’s degree

Job Summary:

Our client, a leader in the financial industry, is seeking up to 70 or more qualified candidates for their Loss Mitigation Mortgage Specialist positions.

Duties and Responsibilities:

  • Monitor queues for target dates and goals.​
  • Monitor daily phone reports and address potential increases.​
  • Assist the Specialist with their questions.​
  • Identify training and development needs through observation, monitoring, QC and performance metrics.​
  • Oversee daily activities and productivity of the Special Servicing Specialists.​
  • Supervise 5-10 Special Servicing Specialists.​

Position Requirements:

  • Keep up to date on government changes and regulations
  • Adapt to change as needed
  • Excellent communication skills
  • Manage relationships
  • Process delinquency reporting
  • Account resolution
  • File bankruptcy claims
  • Make outbound collection calls
  • Servicing of loans
  • Experience with filing bankruptcy claims
  • Must understand HSA loans

Salary: $12.00 – $15.00 Hourly DOE