Sample Job Description for Medical Receptionist

Looking for a sample job description template for the position of Medical Receptionist? Here is what it looks like:

Job Title: Medical Receptionist

Years of Experience: 1 to 3 Years

Job Type: Full Time Employee

Education Level: Bachelor’s degree

Job Summary:

Hiring for Medical Receptionist/Scheduler for busy medical office. Must have a minimum of 2 years experience working in a busy medical office answering phones, scheduling appointments, verifying insurance, etc. Centricity experience is a must.

Duties and Responsibilities:

  • Obtains revenue by recording and updating financial information; recording and collecting patient charges with little to no mistakes or supervision required.​
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.​
  • Ensures availability of treatment information by filing and retrieving patient records as needed.​
  • Comforts patients by anticipating patients’ anxieties; answering patients’ questions; maintaining the reception area.​
  • Keeps patient appointments on schedule by notifying provider of patient’s arrival; reviewing service delivery compared to schedule; reminding provider of service delays.​
  • Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone and helping the providers follow their schedule to ensure proper patient care.​
  • Welcomes patients and visitors by greeting them, in person or on the telephone; answering or referring inquiries.​

Position Requirements:

  • Candidate should be able to commit for long time working relationship.
  • Must be organized, multitask oriented, computer literal and knowledge of SoftDent is a must.​
  • Must have excellent written and verbal communication.
  • Must have 2+ years experience working as a Medical Receptionist.