Sample Job Description

Communication Officer Job Description Sample

Following are some sample job description templates for the position of Communication Officer:

Sample Job Description 1:

Company: _____________________

Job Title: Communication Officer

Location of the Job: Wilmington, DE 19801

Job Type: Full Time Employee

Job Description:

The mandate of the Sales Experience Team is to effectively manage Customer interactions with ING DIRECT by ensuring exceptional service while exceeding standards for revenue and costs by implementing best practices.

Position Requirements:

  • Must exhibit strong solution-oriented problem resolution and decision-making skills
  • Must be able to communicate and demonstrate ING DIRECT’s vision and corporate values in dealing with Customers (both internal and external)
  • Thorough knowledge of all Customer Service policies and procedures required
  • Proven analytic and research skills on a wide variety of financial services related issues
  • Three to five years Call Center experience in a financial institution, with a concentration in front line Customer contact and issue management
  • Four year college degree in Education, English, Communications, Journalism or a related field
  • Previous exposure and insight into a technically advanced financial institution’s operational needs with respect to Customer issues; previous banking industry experience preferred
  • Must have superior communication skills – proven experience required, must be highly skilled in writing, editing and proofreading content

Duties and Responsibilities:

  • Attend sales calls, assess needs, develop proposals and deliver presentations.
  • Develop a broad range of communication materials for a variety of audiences using multiple communication channels, including: print, multi-media, social networks and web.
  • Develop project plans and timelines, document project budgets, select appropriate media and craft key messages.
  • Manage communications work streams from initial client meetings and concept development through writing, review, revision, production, distribution and evaluation.
  • Develop strategic communication plans and campaigns addressing global human resources, benefits, compensation and change management issues.
  • Work with designers and senior staff to develop graphic identities and approaches, and select and manage relationships with outside vendors for design, production and distribution needs and on-line communications.

Salary: Salary commensurate with experience

Contact Information:

[Contact Person]

Phone: ______________________

Fax: ________________________

E-mail: ______________________

Sample Job Description 2:

Company: _____________________

Job Title: Communications Officer

Location of the Job: Alexandria, VA 20598

Job Type: Full Time Employee

Job Description:

The Chickasaw Nation is accepting applications for the position of Communications Officer.

Position Requirements:

  • Monitors and interprets cultural and social trends relevant to the client business
  • Designs and conducts qualitative research, including one-on-one interviews and discussion groups as needed
  • Develops accurate and insightful conclusions using primary and secondary research data, qualitative and quantitative and assists in formulating strategy and direction for the client
  • Identifies information needed to aid in the developing rich consumer insights that contribute to the strategic process
  • Independently crafts creative briefs and provides clear, persuasive briefings to clients as assigned
  • Understands the client’s customers in depth and represents them throughout the advertising development process
  • Develops and executes brand planning to meet client and agency requirements

Duties and Responsibilities:

  • Manage client’s industry associations and memberships
  • Manage vendors for marketing and promotional items
  • Write newsletter stories
  • Create and adapt various corporate presentations
  • Manage advertising program
  • Oversee community sponsorships, evaluating opportunities and aligning it to the organization’s business goals and brand personality
  • Manage day-to-day upkeep of the website and portal, continually reviewing its design and content with the aim to improve transparency and user friendliness
  • Assist in staging of tradeshows and exercise ownership over assigned role

Salary: 850.00 – 950.00 USD /week

Contact Information:

[Contact Person]

Phone: ______________________

Fax: ________________________

E-mail: ______________________