Given below is a sample job description template for the position of Import Specialist:

Job Title: Import Specialist

Location of the Job: Syracuse, NY 13221

Years of Experience: 1 to 3 Years

Job Type: Full Time Employee

Education Level: Bachelor’s degree

Job Summary:

Oversee and provide operational support for Import Specialists and complete complex entry processing as needed based upon regulatory requirements and customs service commitments.

Duties and Responsibilities:

• Stay current of U.S. Customs regulations; and classification and valuation rules through self study, approved related courses and seminars, and regular review of trade publications.
• Advise supervisor of any problems or irregularities.
• Monitor shipments as they approach non compliance based on customer control, event control, and transactional data count or control.
• Respond and assist with complex customer inquiries including research and assistance with escalation on priority issues.
• Review and monitor all Customs rejections, requests for information and other correspondence.
• Process documents through the established Import system obtaining customs release and other governmental agency releases as appropriate.
• Assist and review work stream development of new and existing accounts including reviewing all documentation and forms, maintaining communications with clients, reviewing their import process on a regular basis, and maintaining client profiles and databases.
• Obtain certification for completing customer classification, as well as, other compliance specific classification as defined by company product standards.
• Receive, review, and process complex import transactions for assigned base of accounts for all entry types, including the classification and valuation of goods.
• Manage the entry processing performance and existing customer service commitments to reflect established company Import databases and pre-load templates to reflect these procedures.
• Create and distribute written exception procedures for handling each account served by the team

Position Requirements:

• Experience in a Software as a Service (SaaS) environment and/​or health insurance industry preferred
• Work independently with minimal day-to-day guidance
• Work quickly and accurately in a fast-paced, dynamic software development company
• Strong analytical and problem solving skills
• Previous experience writing SQL scripts/​queries
• Minimum of two years experience working in a database, data analysis or similar role
• BA/​BS degree required; emphasis in Computer Science or Statistics preferred

Salary: $16.00 – $19.00 Hourly DOE