Given below is a sample job description template for the position of Ticketing Agent:

Job Title: Ticketing Agent

Location of the Job: New York City, NY 07030

Years of Experience: 1+ to 3 Years

Job Type: Full Time Employee

Education Level: Bachelor’s degree

 Job Summary:

Our dynamic Company is seeking a motivated Part Time Ticket Agent for our Pier 11 Ferry Terminal in New York City. Responsibilities include but are not limited to: selling tickets via cash and credit card purchases for ferry routes and directing customers to the appropriate ferry pier

 Duties and Responsibilities:

• Administrative duties related to the position.
• Preparing in-house sales reports.
• Refunds/Claims/Ticket stock inventory.
• Quoting and collecting payments for all reservations made in-house.
• Ticketing individuals and groups.
• Assisting passengers with internet based reservations.
• Assisting travel agents and individual passengers in all aspects of ticketing and reservations including group reservations and ticketing.
• Booking reservations for individual passengers and groups.

Position Requirements:

• Computer skills: Word, Excel, and email.
• Personal attributes: strong organizational skills, attention to detail, team player, and motivated.
• Positive attitude a must.
• Ability to multitask and work well under pressure.
• A reliable professional who follows organization and department procedures, completes tasks in a timely manner.
• Excellent written and oral communication skills.
• Experience with Amadeus and or other CRS systems required.
• Minimum of two years experience in the travel industry. European airline or a travel agency with international reservation and ticketing preferred.