Recovery Officer Job Description Sample

Here is a sample job description template for the position of Recovery Officer:

Company: _____________________

Job Title: Recovery Officer

Location of the Job: Hershey, PA 19123

Job Type: Full Time Employee

Job Description:

Gift of Life Donor Program, the non-profit agency serving eastern Pennsylvania, southern New Jersey and Delaware, is responsible for recovering and distributing organ and tissues used in life-saving and life-enhancing transplants.​

Position Requirements:

  • Must possess demonstrated excellent organizational and management/​time management skills.​
  • Must possess good interpersonal skill set including negotiating skills and excellent oral and written communication skills.​
  • Must be a United States citizen and meet language proficiency.​ Bi-lingual ability is an asset in communicating with family members who are not proficient in English.​
  • Bachelor’s degree in a social science is preferred or a minimum of 5 years experience associated with helping others in military, such as First Sergeant, Command Chief, Commander, or a wide range or personnel and benefits counseling experience;
  • Military experience in the specific DoD command is preferred, but not required for consideration.​

Duties and Responsibilities:

  • Manages assigned projects
  • Chiefly responsible for reviewing provider dispute documentation for accuracy of original claim and recovering associated overpayments found during an audit
  • Creates weekly analysis of case log, working with PR Manager to ensure appropriate rate of closure
  • Extensive research on insurance policies, provider billing manuals and provider contracts
  • Communicates directly with providers regarding disputes
  • Manages own PR case work load, ensuring expedient resolution for all provider disputes
  • Reviews and resolves provider disputes in a timely manner consistent with the goals of Ingenix and its clients
  • Summarizes and documents specifics of the review

Salary: 10,000.00 – 35,000.00 USD /year

Contact Information:

[Contact Person]

Phone: ______________________

Fax: ________________________

E-mail: ______________________