Sample Job Description for Business Specialist

The job of a Business Specialist involves developing new business processes and enhancing the existing ones. Here is a sample job description template for the position of Business Specialist.

Job Title: Business Specialist

Location of the job: Fort Worth, TX 76109

Years of Experience: 2+ to 3 Years

Job Type: Full Time Employee

Education Level: Bachelor’s degree

Job Summary:

The Business Specialist for IT US Operations is responsible to ensure uninterrupted business operations through the use of common services, standards, methods, tools and infrastructure across the IT US Operations areas

Duties and Responsibilities:

  • Strong interpersonal and leadership skills
  • Measures and monitors customer satisfaction and commits to improving it
  • Ability to draft operations / process documents and presentations that are clear and concise
  • Strong customer focus to provide effective, friendly, professional customer service
  • Proven written and oral skills; ability to respond to requests to Senior Management and Executives both internal and externally
  • Ability to network and exert influence at multiple levels including senior management
  • Experience in managing small to medium sized IT Projects
  • Strong problem solving, organizational and planning skills
  • Good knowledge of railway processes an asset
  • Minimum 5-10 years of relevant railway and IT experience
  • University degree in computer science, engineering or business administration or equivalent business experience

Position Requirements:

  • Effective interpersonal skills with ability to participate in and lead “Virtual” teams
  • Strong process orientation with significant attention to detail
  • Strong analytical skills
  • Excellent written and verbal communication skills.​ Project communications skills are critical
  • Understanding of industry standard SDLC and project management methodologies
  • Strong leadership and organizational skills
  • Proven track record of creating, launching, and managing projects in a large and highly matrixed corporation