Sample Job Description for IT Assistant

Find below a sample job description template for the position of IT Assistant:

Job Title: IT Assistant

Location of the Job: Hazard, KY 41701

Years of Experience: 1+ to 2 Years

Job Type: Full Time Employee

Education Level: Bachelor Degree

Job Summary:

The primary function of this position is to assist in resolving telephony and desk top related problems.

Duties and Responsibilities:

  • Assembles and configures network components and associated services.​
  • Installs and tests necessary software and hardware.​
  • Establishes network users, user environments, directories, and security for networks being installed.​
  • Provides users with network technical support.​
  • Installs, upgrades and configures network printing, directory structures, rights, security, software and files services.​
  • Upgrades network hardware and software components as required.​
  • Performs network troubleshooting to isolate and diagnose common network problems.​
  • Sets up and maintains basic network operations, including assembly of network hardware, and provides assistance to the network administrator.​
  • Responds to needs and questions of users concerning their access of network resources.​

Position Requirements:

  • Ability to balance a fun and friendly work environment with high levels of productivity
  • Flexibility in schedule and accessibility outside of work hours to address questions or concerns
  • Proven ability to communicate effectively in a fast-paced environment
  • Linux command line experience preferred
  • High level of hardware troubleshooting experience
  • Ability to build custom desktop PCs from components
  • Windows TCP/IP networking experience
  • Windows OS expertise

Salary: 14.00 – 18.00 USD / hour