This is what a sample job description template for the position of Network Operator would look like. You can use this template to prepare a real JD for this position in your organization.
Job Title: Network Operator
Location of the job: Omaha, NE78523
Years of Experience: 1+ to 3 Years
Job Type: Full Time Employee
Education Level: High School or equivalent
Job Summary:
An Network Control Technician is responsible for coordinating, testing, activating, upgrading and converting customers to the network by serving as the centralized technical expert for the company.
Duties and Responsibilities:
- Act as a point of contact for escalated technical issues from both internal and external customers company-wide.
- Advanced Nodal Network Systems Operator-Maintainers provide guidance on technical issues;
- Troubleshoot, isolate, and configure all equipment in the activation and conversion of service for customers.
- Well versed in customer service communication.
- Has frequent interaction with customers and external contacts, therefore, must be effective in interpersonal communications and technical problem solving skills.
- Provides quality technical support for both internal and external customers.
- troubleshoot complex system faults; and supervise or correct failures to meet system availability and reliability standards.
Position Requirements:
- Must meet citizenship requirements
- Must be able to pass a physical exam and meet legal and moral standards
- Must be between the ages of 17 and 35
- High School Diploma or GED
Salary: 15.00 – 17.00 USD /hour