Sample Job Description for Network Operator

This is what a sample job description template for the position of Network Operator would look like. You can use this template to prepare a real JD for this position in your organization.

Job Title: Network Operator

Location of the job: Omaha, NE78523

Years of Experience: 1+ to 3 Years

Job Type: Full Time Employee

Education Level: High School or equivalent

Job Summary:

An Network Control Technician is responsible for coordinating, testing, activating, upgrading and converting customers to the network by serving as the centralized technical expert for the company.

Duties and Responsibilities:

  • Act as a point of contact for escalated technical issues from both internal and external customers company-wide.
  • Advanced Nodal Network Systems Operator-Maintainers provide guidance on technical issues;
  • Troubleshoot, isolate, and configure all equipment in the activation and conversion of service for customers.
  • Well versed in customer service communication.
  • Has frequent interaction with customers and external contacts, therefore, must be effective in interpersonal communications and technical problem solving skills.
  • Provides quality technical support for both internal and external customers.
  • troubleshoot complex system faults; and supervise or correct failures to meet system availability and reliability standards.

Position Requirements:

  • Must meet citizenship requirements
  • Must be able to pass a physical exam and meet legal and moral standards
  • Must be between the ages of 17 and 35
  • High School Diploma or GED

Salary: 15.​00 – 17.​00 USD /​hour