Sample Job Description for Network Support Specialist

Given below is a sample job description template for the position of Network Support Specialist:

Job Title: Network Support Specialist

Location of the Job: Albany, NY 12210

Years of Experience: 2 to 3 Years

Job Type: Full Time Employee

Education Level: Bachelor’s degree

Job Summary:

VK Technologies is an enterprise systems integrator focused at delivering IT solutions to New York State and local government.​ We have an opening for a Design and Network Support Specialist to join our team.​

Duties and Responsibilities:

  • Serves as the IT point of contact accountable for the IT portion of new office setups, office expansions, office relocations, etc.
  • Provides consulting and staff training for standard systems.
  • Performs complex software/hardware troubleshooting – on-site and remotely – in cooperation with Corporate IT
  • Responsible for maintenance of local network and systems documentation.
  • Monitors security compliance in accordance with Tt standards, policies and procedures.
  • Responsible for local inventory maintenance and software license management.
  • Acts as the primary point of communication between IT and operations staff
  • Assists with technology planning through ongoing research and regular communication with operations staff.
  • Manages projects according to agreed upon budgets and schedules.
  • Plans, implements, and supports the network and computing infrastructure plan.
  • Rolls out hardware and software to ensure optimal deployment of resources, all in conformity with enterprise standards and procedures.
  • Performs technology needs analysis communicating with Division level Director and local operations staff.

Position Requirements:

  • Experience in PC implementation and trouble-shooting.​
  • Experience in Windows networking, Help Desk Services or MS SQL programming.​
  • Knowledge of applicable data privacy practices and laws.​
  • Understanding of PC operating systems and MS Office applications.​
  • Excellent communication and interpersonal Skills
  • Six months to two years of similar or related experience.​
  • A two-year college degree or certification in networking or a relevant area in computer science.​ Preferably a degree from a four-year college with a major in computer science.​

Salary: $18.00 – $20.00 Hourly DOE