Sample Job Description for Service Coordinator

Here is a sample job description template for the position of Service Coordinator:

Job Title: Service Coordinator

Location of the job: San Diego, CA 92101

Years of Experience: 1 to 3 Years

Job Type: Full Time Employee

Education Level: Bachelor’s degree

Job Summary:

Plans, designs, implements, and maintains all program systems, activities and relationships with children and families, community resources and agency staff for the Social Services Area Program to ensure the integrity of the services provided.​

Duties and Responsibilities:

  • Responsible for generating, interpreting, and printing various assigned reports.
  • Logs service start-up and service work requirements in job tracking system.
  • Maintains customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests.
  • Reviews project paperwork, complete calls, and forwards project paperwork to Project Administrators.
  • Reviews project paperwork, complete calls, and forwards project paperwork to Project Administrators.
  • Interacts and communicates with all Project Managers and HVAC Field Technician Supervisor to assign/dispatch Controls Technicians and HVAC Technicians
  • Responsible for customer interaction/satisfaction
  • Generates Work Order Documents, dispatches technicians, and notifies customers.
  • Inputs project location to system.
  • Schedules personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability.
  • Assigns team members to project
  • Coordinates service resources.

Position Requirements:

  • Reliable transportation.​
  • Demonstrated oral, written and interpersonal skills.​
  • Demonstrated computer literacy to maintain data and prepare reports.​
  • Willingness to maintain and utilize current knowledge of various social service programs and compliance with local, state and federal regulatory requirements.​
  • Three (3) years experience working with early childhood development programs.​
  • Bachelor’s degree in Social Services, Social Work, Public Administration or related field.​