Sample Job Description for Transportation Dispatcher

Find below a sample job description template for the position of Transportation Dispatcher:

Job Title: Transportation Dispatcher

Location of the Job: Ontario, CA 91758

Years of Experience: 1+ to 3 Years

Job Type: Full Time Employee

Education Level: Bachelor’s degree

Job Summary:

The primary function of the area planner is to insure service standards are met by effectively planning pickup and delivery routes and managing pickup and delivery drivers in assigned area.

Duties and Responsibilities:

  • Process Driver messages and questions in timely manner
  • Provide excellent support to our customers
  • Identify possible service failures and make a plan to correct
  • Effectively communicate issues to all levels, customers, drivers, and management
  • Manage night/weekend operation with little supervision

Position Requirements:

  • Must have working knowledge of geography and time zones in North America
  • Computer literate/knowledge of Microsoft Office/TMW
  • Strong problem solving abilities and exceptional follow up skills
  • Ability to adapt to change easily
  • Must have knowledge of DOT rules and regulations
  • Must have good interaction with our customers and drivers
  • Excellent communication skills, both written and verbal
  • Ability to multi-task and be detailed oriented

Salary: $12.00 – $13.00 Hourly DOE